Your Data is private. Only we & you have access. 

Privacy of Customer Data

At E Tax, we place the highest importance on respecting and protecting the privacy of our customers. Our relationship with you is our most important asset. We want you to feel comfortable and confident when using our services and with entrusting your personal and tax returns information to us.

Scope

This statement applies to the E Tax Web sites and services that display or link to this statement.

Information Collection

• When you use our Platform or avail the Services, we seek or collect, amongst others information such as your name, mother’s name, father’s name, password, date of birth, gender, Permanent Account Number (PAN), signature, marital status, nominee details, cancelled cheque, photograph and video recording, email id, phone number, educational or professional qualification, business name, business address, nature of business, Goods and Services Tax Identification Number (“GSTIN”), Tax Deduction and Collection Account Number (TAN), bank account details, vendor details, United Payments Interface (UPI) ID, and/or other payment and investment information and copies of KYC documents that helps us confirm your identity and facilitate provision of the Services through our Platform. No liability pertaining to the authenticity/ genuineness of the information disclosed will lie on the Company. Further, the Company will not be in any way responsible to verify any information obtained from you.

• In case you are required to provide your Aadhaar details to us during account creation, you acknowledge and agree that the act of providing your Aadhaar details to us is voluntary. We require Aadhaar details solely for the purpose of carrying out KYC and for filing of ITRs.

• We collect mobile numbers, e-mail addresses that you provide us on the Platform and use the same for sending various communications to you.

• When you visit our Platform or avail the Services, we collect certain information about your interaction with our Platform including the pages that you view, your internet protocol address, the links you select or actions you take, browser type, the unique identifier of your device and device information such as operating system, operating system version, browser plug-ins, crashes, system activity, hardware settings, location based information, date and time of your request and referral URL, and cookies that may uniquely identify your browser and mobile application and the previously visited webpage.

• We may retrieve your information and records available with third party provider including but not limited to credit score and liabilities information or information from the KYC Registration Agency, Goods and Services Tax Network (“GSTN”) and National Informatics Centre such as name, KYC details, KYC status, father’s name, occupation, address details and related documents You hereby authorise the Company to download and retrieve any information from governmental and other statutory bodies including but not limited to GSTN and NIC.

• In order to prepare your income tax return, to file your e-return, to assist on your tax matters, and/or to provide another service, we collect information about your income, deductions, credits, dependents, etc. Collectively, this information is referred as “Tax Return Information”.

Information Use

• We do not sell or rent your personal or tax return information to anyone.
• We do not share your personal or tax return information with anyone outside of E Tax for their promotional or marketing use.
• We do not share your tax return information inside of E Tax for promotional or marketing use.
• E Tax uses your personal information to manage your account, to contact you and to operate, improve, and deliver our services. We use your personal information to provide you with information and services you request, to tell you about E Tax services, and to give you a customized, interactive experience as you use our services. We use your personal information to charge you for the services you purchase. We use the contact information you provide to communicate with you. We use your tax return information to prepare and file your return, and provide related assistance and services.
• We retain copies of your completed and filed tax returns in accordance with E Tax Records and Information Management Policy.
• We may access and/or disclose your information if it is necessary to comply with the law or legal process, to protect or defend E Tax. For example, we may be required to cooperate with regulators or law enforcement action such as a court order, subpoena or search warrant.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, We strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).